Basic Geography |Recognize and Correctly Pronounce Places, Names, and Common Names | CCS 9 Q4 Week 6

Throughout this lesson, you'll acquire further knowledge of the fundamental principles of geography. National Geographic defines geography as the exploration of locations and the interconnections between individuals and their surroundings.


Geography encompasses not only the physical characteristics of a place, known as physical geography but also human geography, which studies the relationships and cultures of people. 

It is crucial to comprehend the distinct geographical factors, as it can enhance your proficiency as a CCS professional. This will enable you to be cognizant of varied cultures and gain familiarity with your clients from diverse nations worldwide.

Effective communication skills are crucial for BPO Industry practitioners. Familiarity with common American names and place names is also essential. 

This knowledge will help you feel more confident when pronouncing American names and locations, ensuring that you can accurately address your customers and avoid any misunderstandings.

To assist in this endeavor, a list of common US place names and surnames is provided below. Please listen carefully as your teacher reads them out loud.